Terms of Service

1. Acceptance of Terms

By accessing or using AnchorMate's website (https://anchor-mate.live) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. About AnchorMate

AnchorMate is an AI automation agency that creates workflow automations and bespoke AI solutions for businesses. We build custom AI systems, chatbots, and automation workflows using cutting-edge AI technologies.

3. Use of Services

You agree to use our services only for lawful purposes. You may not:

• Violate any applicable laws or regulations
• Infringe on our intellectual property or that of others
• Interfere with or disrupt the functionality of our website
• Attempt to gain unauthorized access to our systems
• Use our services for any harmful or malicious purposes

4. Service Delivery

Our AI automation services include:

• Workflow automation development
• AI chatbot creation and deployment
• Custom AI solution development
• AI strategy consulting
• Ongoing support and maintenance

Service timelines and deliverables will be specified in individual project agreements or service contracts.

5. Payment Terms

Payment terms will be outlined in custom proposals or invoices. Unless otherwise stated:

• All payments are due as specified in your agreement
• Late payments may result in service suspension
• All fees are non-refundable unless otherwise agreed
• Prices are subject to change with reasonable notice

6. Intellectual Property

All content on our website and services is protected by intellectual property laws. This includes:

• Text, graphics, logos, and design elements
• Software code and AI models
• Proprietary methodologies and processes
• Documentation and training materials

Client-specific work products and deliverables will be governed by individual service agreements.

7. Client Content and Confidentiality

If you provide content, data, or information for your project, you retain ownership rights. You grant us a limited license to use such content solely for delivering your services. We treat all client data and project details as confidential unless otherwise agreed in writing.

8. Service Availability

While we strive for high availability, we cannot guarantee uninterrupted access to our services. We may perform maintenance, updates, or modifications that may temporarily affect service availability.

9. Limitation of Liability

To the maximum extent permitted by law, AnchorMate shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data, revenue, or profits
• Business interruption or loss of goodwill
• Damages arising from third-party services or integrations

Our total liability for any claim shall not exceed the amount paid for the specific service involved.

10. Disclaimer of Warranties

Our services are provided "as is" and "as available." We make no warranties regarding:

• Specific results or performance outcomes
• Continuous availability or uptime
• Error-free operation
• Compatibility with all systems or software

11. Termination

Either party may terminate service agreements according to the terms specified in individual contracts. We reserve the right to suspend or terminate access to our services for violations of these terms or other misconduct.

12. Governing Law

These Terms shall be governed by and construed under the laws of Egypt. Any disputes shall be resolved in the courts of Cairo, Egypt.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised terms.