Privacy Policy

1. Who We Are

AnchorMate is an AI automation agency that creates workflow automations and bespoke AI solutions for forward-thinking companies. We are located in Egypt, Cairo, Elshorouk City, Andalous building 38 First floor.

For data protection purposes, AnchorMate is the "data controller" of your personal information.

2. Information We Collect

Information You Provide

We collect personal data you voluntarily give us, such as:

• Name, email address, and phone number
• Company information and project details
• Messages sent via forms, email, or chat
• Payment and billing information

Information Collected Automatically

When you visit our website, we may collect:

• IP address, browser type, and device information
• Pages visited, session time, and referral source
• Cookie and usage data

3. How We Use Your Information

We may use your data to:

• Provide and improve our AI automation services
• Respond to inquiries and project proposals
• Communicate project updates and support
• Process payments and manage billing
• Analyze website traffic and optimize performance
• Send marketing communications (only with your consent)

4. Legal Basis for Processing

We process personal data on the following legal grounds:

• Your consent (e.g., email subscriptions, marketing)
• Performance of a contract (e.g., service delivery)
• Legitimate interest (e.g., website improvement, security)
• Legal obligations (e.g., financial or tax compliance)

5. How We Share Your Data

We do not sell your personal information. We may share it with:

• Website hosting and analytics providers
• Payment processing services
• CRM and email marketing platforms
• Legal or regulatory authorities when required

All third parties are required to handle your data securely and lawfully.

6. Data Security

We implement technical and organizational measures to secure your data, including encryption, secure servers, and regular security audits. While we strive to protect all information, no method of transmission over the internet is 100% secure.

7. Your Data Rights

You have the right to:

• Access and update your personal data
• Request deletion of your data
• Withdraw consent for marketing communications
• Object to or restrict data processing
• Data portability

To exercise any of these rights, contact us at [email protected].

8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined above, comply with legal obligations, or until you request deletion.

9. International Transfers

Your data may be transferred to and processed in countries other than Egypt. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.